Frequently Asked Questions

My timeframes are flexible I usually wrap earlier because I can shoot quickly. Unless it is a studio shoot. I suggest blocking out 1-3 hours for your shoot depending on your package that you select. But don’t be surprised if we wrap early. If we are shooting in a busy area in downtown, such as the the Nelson, it might take us a little longer because we are waiting for people to scoot out of the way, etc. This just takes a little more time. My time frame does not includ travel time between locations. For my standard portrait and couple sessions, I say about 30 min -1 hour per outfit. Be mindful of how long it takes to change into each outfit as well.

The purpose of the deposit is to lock in your date + time. If you cancel last minute, I most likely would have been able to book someone else during that period. I do not write anything down in my calendar until the deposit has been paid, making your desired time slot up for grabs. Nothing is booked until the deposit has been paid.

The remainder of your session (+ travel fee if applicable) is due immediately following your shoot before we both depart. No images will be delivered until the final payment is made. The way my booking system is set up is in two increments: deposit + final payment.

Depending exactly where you want your photographs done travel fees will vary. I track mileage with an app that calculates the gas for me. I charge a travel fee if your 2nd location is more than 20 minutes away from location 1. Or outside a 20 minute radius from KC. 

I have never had a client tell me they were unhappy with my services in 2 years of photography. Really. This is because I have clear communication + expectations set beforehand. If you have read my FAQ thoroughly and done all you can to prepare yourself for your photoshoot, including picking a location you love, an outfit you feel confident in, then this is the best way to ensure you will be happy with the final result. If I have delivered what I promised to you, photography services of your package of choice, and you are not happy with the final outcome there is nothing I can do outside of performing my professional photography services.

I urge all my clients to look at how I edit, shoot, and tend to make my images look in post. If you have a concern about the editing I will be more than happy to make a slight adjustment to a handful (3-5) of images. I do not re-edit entire galleries for free. I have no doubt you this will not be an issue if you LOVE my work. :)

If the weather is crazy/act of god/I am sick/etc, we will put your deposit toward a re-schedule. However, if you simply don’t show up to the session or are more than 25 min late. The deposit will not be refunded. If you have booked a portrait, couple, or blogger session [this does not include elopements, weddings, or commercial work] and need to reschedule your session, your deposit can be put toward a re-schedule as long as I am notified within 7 days of your session. This does not apply to studio shoots as the studio as once that payment is make after the deposit I cannot get a refund from the studio. I get it— life happens. However, if you need to cancel and do not want to re-schedule, your deposit is not refunded. Sorry!

You will receive the edited images within 2 weeks of your session. You will receive all of the files via PIXIESET, which is a PROFESSIONAL ONLINE GALLERY. You can order prints from there, forward to your friends + family, and post the photos online! Galleries do expire after 1 month! Make sure to save + backup your images.

I clean out my client files every 3 months and cannot guarantee that I will backup the images for you, so be sure to download the images and create your own backups. I do not store the raw files for more than 2 months.

No. Part of my job is making the image selects and choosing the most flattering, infocus, and perfectly composed photographs. The images I do not deliver are either repeats, blurry, or out of focus, shots of you blinking or mid-sentence speaking. I have no reason to withhold any images if there are additional ones I think you would enjoy! I am on your side. I want the best experience for you possible.

Nope :)

I can..to an extent. If this is something you want, I do offer professional SKIN retouching for additional $15 that either I do or that I outsource to an editor of my choice. 

*****I do not alter my client’s body shape or features.

Please make it clear to me in your initial contact email if this is the case and let me know the reason. The sole way I market my photography services (and how you found me!) is the internet and I rely on sharing my photography to bring in customers. I want to show how good you look!

No. Any of the files I deliver to you could be shared online.